FAQ

1. How do I access my digital product after purchase?

After completing your purchase, you will receive an email with a download link. You can also access your downloads by logging into your account and visiting the Order History section. Downloads are available instantly after payment is confirmed.

2. What payment methods do you accept?

We accept the following payment methods:

• Paystack (Visa, Mastercard, Mobile Money)
• Bank Transfer

3. Can I get a refund on a digital product?

Due to the nature of digital products, all sales are final and non-refundable once the product has been downloaded or accessed. If you experience a technical issue with your download, please contact us and we will resolve it promptly.

4. Do your products work for international customers?

Yes! All our digital products are available to customers worldwide. Products are delivered digitally so there are no shipping delays regardless of your location.

5. What format are the digital products in?

Our products are available in PDF format. The format is clearly stated on each product page.

6. Can I share or resell the products I purchase?

No. All products are for personal use only. Sharing, reselling, or distributing our digital products without permission is strictly prohibited and violates our terms of service.

7. I didn't receive my download email. What should I do?

Please check your spam or junk folder first. If you still can't find it, contact us at our support email and we will resend your download link as soon as possible.

8. How do I contact support?

You can reach us through our Contact page or via our social media channels. We aim to respond within 24 hours.

You can also reach us instantly via WhatsApp Business: +233 24 568 9091 — we typically respond within a few hours.